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  1. JustMerk
  2. FAQ

FAQ

Orders & Payments

  • How can I buy one of your products?
  • What payment methods do you accept?
  • Why is my payment failing?
  • Where is my order confirmation email?
  • Can I change or cancel my order?
  • I don't like my order, can I get a refund?
See all 7 articles

Shipping

  • Where does JustMerk ship from?
  • How much does shipping cost and how long is it?
  • Can you help me change my delivery address?
  • Where is my order? Has it been dispatched?
  • My order tracking is not updating
  • Why is my order taking longer than specified?
See all 7 articles

Returns & Refunds

  • Can I return or exchange my order?
  • What can I do if my product is faulty?
  • Where is my refund?
  • What can I do if I'm missing some of the items I ordered?

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