JustMerk Support Page
Orders & Payments
- How can I buy one of your products?
- What payment methods do you accept?
- Why is my payment failing?
- Where is my order confirmation email?
- Can I change or cancel my order?
- I don't like my order, can I get a refund?
- Where does JustMerk ship from?
- How much does shipping cost and how long is it?
- Can you help me change my delivery address?
- Where is my order? Has it been dispatched?
- My order tracking is not updating
- Why is my order taking longer than specified?
Returns & Refunds
- Can I return or exchange my order?
- What can I do if my product is faulty?
- Where is my refund?
- What can I do if I'm missing some of the items I ordered?
Still have questions?
We're happy to help with whatever questions you have! You can submit customer support ticket here.